Last Updated: August 2026
Vadehra Art Gallery Pvt. Ltd. ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit or make a purchase from https://www.vadehraart.com and https://shop.vadehraart.com (the "Site").
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Information You Provide
When you place an order, create an account, subscribe to our mailing list or contact us, we may collect:
· Name
· Billing and shipping address
· Email address
· Telephone number
· Order details
· Any information you provide when contacting us
Payment Information
Payments on our Site are securely processed through trusted third-party payment providers, including Stripe, Razorpay and PayPal. We do not store your complete credit or debit card details. Payment information is handled directly by the relevant payment provider in accordance with their respective privacy policies.
Automatically Collected Information
When you browse our Site, we automatically collect certain information, including:
· IP address
· Browser type and version
· Device information
· Time zone
· Pages visited
· Products viewed
· Referral website or search terms
· Website usage data
· Cookies and similar tracking technologies
2. Cookies
Our Site uses cookies and similar technologies to:
· Enable essential website functionality
· Remember your preferences
· Improve your browsing experience
· Analyse website traffic
· Measure the effectiveness of marketing campaigns
You may disable cookies through your browser settings, although doing so may affect certain features of the Site.
3. How We Use Your Information
We use your personal information to:
· Process and fulfil your orders
· Process payments
· Arrange shipping and delivery
· Provide invoices and order confirmations
· Respond to enquiries and customer service requests
· Detect and prevent fraud or unauthorised transactions
· Improve our website, products and services
· Analyse website usage and performance
· Comply with legal and regulatory obligations
If you have chosen to receive marketing communications, we may send you updates about new publications, prints, exhibitions, events and other offerings. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
4. Sharing Your Information
We only share your information where necessary to operate our business and provide our services.
This may include:
· Shopify (our ecommerce platform)
· Razorpay and PayPal (payment processing)
· Shipping and courier partners
· Website analytics providers such as Shopify, Google Analytics and Meta Pixel
· Professional advisers including accountants, auditors and legal advisers where required
· Government authorities or regulators where required by law
We do not sell, rent or trade your personal information to third parties.
5. International Data Transfers
Some of our service providers may process or store information outside India. Where this occurs, we take reasonable steps to ensure that your information is protected in accordance with applicable data protection laws.
6. Data Retention
We retain your personal information only for as long as necessary to:
· Fulfil your orders
· Provide customer support
· Maintain business records
· Comply with legal, accounting and tax obligations
· Resolve disputes
· Enforce our agreements
7. Your Rights
Subject to applicable law, you may request to:
· Access the personal information we hold about you
· Correct inaccurate or incomplete information
· Request deletion of your personal information where legally permitted
· Withdraw consent to marketing communications
· Raise questions or concerns regarding how your information is handled
We will respond to reasonable requests in accordance with applicable law.
8. Security
We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements or the services we use. Any updates will be posted on this page with the revised "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Privacy Compliance Officer
Vadehra Art Gallery Pvt. Ltd.
D-40, Defence Colony
New Delhi 110024
India
Email: bookstore@vadehraart.com